Business Questions


How do I feel sure about the shipped product quality?

Out team does a thorough quality check before packing each product individually before shipping.

Will the product reach me safely without any damage?

Rest assured, we pack our products in multiple layered packing and heavy corrugated boxes for extra safe deliveries.

In how many days will the product reach me?

The product will reach you within 7 to 10 days. It is very rare that the delivery gets delayed due to unforseen issues.

Do you ship to my location?

We ship to all serviceable pin code location in India. If the area is unserviceable, we would issue back a complete refund to the buyer.

What are the shipping charges to my location?

We provide free shipping within India.

What is your shipping and cancellation and returns policy?

Please see our shipping and cancellation and returns policy pages for the details.

Till when will the stock out products be restocked?

Restocking of some items can take long due to our strict quality parameters and unavailability of certain essential ingredients. Keep checking for the availability on the website.

Can I order multiple items in the same shipment?

We suggest that if the ordered products are light weight and small, you can always order them together.

But if the ordered products are bulky or heavy, you should order them separately to avoid damages in transit due to courier division weight handling issues.

What if the courier does not deliver us the shipment?

We are always available for you on any such issues.

We would contact the courier division to acertain the situation and provide you a complete refund if the parcel is not delivered by them.

Can I buy in bulk on your website?

For bulk order enquiry, you can contact us on

Can a placed order be cancelled?

An order can be cancelled till the time it is unshipped.

Kindly go thorough the details on our cancellation polity page, on the website.

Why are the prices of ‘Berrycrave’ brand a bit on the higher side as compared to similar products available elsewhere?

We have made a point to be extremely vigilant on the quality control and use the best ingredients available for the manufacturing process, obviously resulting in a bit higher cost of the end product.

We also spend a good portion of the cost on multilayered packaging and follow one the highest standards in the industry, which would be evident to the buyer on delivery of the product.